At Showami we understand the importance of reliable support from trusted professionals, and we make every effort to ensure that the agents on our platform do a great job. When showing agents cancel showings the buyer’s agent is not charged for the showing.
The two most common reasons for cancellations are because the seller/listing agent canceled the showing, or the showing agent has an emergency and can no longer make the appointment. We take no action when the seller/listing agent cancels the showing. We do, however, investigate showing agents who cancel because they are no longer available to show a home.
Please note that you can block agents that you don’t wish to work with again. Once blocked, those agents will no longer be notified when you schedule a new showing. Read more about this here.